Increase Enrollment Now

The treatment field is changing, so should your admissions personnel

Welcome to the substance abuse treatment professional intake and admissions online course. The information techniques shared here have been proven successful for more than a decade by helping many thousands of people enroll in private treatment programs. If you're looking to increase your conversion ratio of inquiries to admissions for yourself or your facility's intake department or call center, this is one of the most comprehensive resources available.

Course curriculum

  • 1
    Setting the Foundation for Communicating
    • Welcome FREE PREVIEW
    • Introduction
    • Establishing Purpose
    • Observations
    • Communication & Rapport
    • So Far, So Good?
  • 2
    The 4-Step Process
    • 4-Step Process Intro
    • Step 1 - The Introduction
    • What NOT to do
    • Introduction Practice
    • Step 2 - Discovery
    • Discovery Practice
    • Step 3 - Presentation
    • About Other Programs
    • Developing Your Presentation
    • Step 4 - Enrollment
    • Putting it all Together
    • Checking in
  • 3
    Helpful Tools
    • Listening & Learning
    • Interventions
    • Follow-Up and CRM
    • Building a Referral Network
    • For Admissions Directors
    • Wrapping Up